Frequently Asked Questions

Everything you need to know!

What is the order processing time/turn-around-time (TAT) for orders? 

Due to the nature of my products, and that there is only 1 person operating Black Spot Boutique, processing time may vary.  Processing time/TAT is separate from shipping time. Thank you for understanding this is a one-woman show and I am not Amazon/Walmart 😀

How much is shipping? 

U.S. Shipping

- Shipping is FREE for sticker orders. Sticker orders with free shipping do not include a tracking number. To obtain tracking, select the 'Sticker Tracking (Stickers Only)' option at checkout. This option is $4.50. 

- Standard shipping is FREE for U.S. orders $35 and over. If a U.S. order is under $35, shipping starts at $4.00.

- U.S. orders ship via USPS where applicable, and via UPS in certain cases.

- You may choose from Standard Shipping or Express Shipping.

- If your order needs to be rushed, please email me at blackspotboutique@gmail.com or message me on Instagram @blackspotboutique ASAP. I cannot guarantee I can rush orders, but I will do what I can.

International shipping

- International shipping is calculated in real-time by USPS. Send me an email to blackspotboutique@gmail.com for specific questions about international shipping.

What is your return policy?

All sales are final. Returns/exchanges are not accepted.

Can I combine coupon codes?

No, one coupon code per order.

Do you offer customized products?

Email me for custom orders. At this time I cannot guarantee I can create a custom order/product for you, but I will be opening up custom orders to everyone soon!

If you have any other questions, I'm here to lend a paw!

You can reach me via email at blackspotboutique@gmail.com